INDUSTRIAL FORKLIFT (9)
Why us?
We are a company that provided innovating management systems to manage multiple projects and to lower material handling equipment costs. We help you succeed by implementing solutions and services that allow our customers to manage their programs more efficiently and effectively. The difference with Eagle Industrial Supply is our cultural dedication to Client Satisfaction and to our Community.
We believe our core values of integrity, client satisfaction, innovation and intellect differentiate us from our competitors. Our focus on developing and maintaining a measurable client satisfaction program has created a company culture where each of our associates delivers world class service every day.
When you choose to do business with Eagle Industrial Supply you are partnering with a company who cares. We are continually focused on finding ways to support our community and we participate in activities throughout the year. Our attitude toward great service and helping others makes our culture inviting and fun. We are always looking for the brightest and most talented people around to join us in servicing our clients
“You’d be surprised how far we’ll go for you”
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INDUSTRIAL FORKLIFT
OSHA TRAINING
For Companies:
Affordable forklift certification solutions for companies and individuals to comply with OSHA. Our training solutions include convenient online training, in person training at our location, on-site training at your location, and special arrangements kit for companies to establish and run their own program effortlessly.
For Individuals:
The Occupational Safety and Health Act of 1970 includes a provision that states, “only trained and authorized operators will be permitted to operate a powered industrial truck.” The 1-2 hour online forklift evaluation training course will allow you to become a certified forklift operator in compliance with OSHA laws.
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OSHA Regulations
OSHA ISSUES NEW REGULATIONS FOR FORKLIFT OPERATORS
December 1, 1998
Are You in Compliance? The Employer is Responsible for OSHA Compliance for all its Lift Truck Operators.
On December 1, 1998, the Occupational Safety and Health Administration (OSHA) published a standard that revised the existing requirements of 29 CFR 1910.178 and issued new requirements to improve the training of powered industrial truck operators.
The standard becomes effective on March 1, 1999 with mandatory compliance by December 1, 1999. This new standard is intended to reduce the number of injuries and deaths that occur as a result of inadequate operator training. The powered industrial truck operator training requirements will apply to all industries except agricultural operations.
1. The employer must evaluate the operators’ performance before allowing any employee to use a vehicle in the workplace, except for training purposes.
2. The employer may designate any qualified employee as Trainer/Evaluator. There are no special or additional “Train the Trainer” requirements.
3. OSHA does not certify, accredit or approve any trainers or training programs for powered industrial trucks. The responsibility for compliance with the requirements of the OSHA standard rests with the employer.
REQUIREMENTS OF THE NEW STANDARD
Who should conduct the training?
Persons with the necessary knowledge, training, and experience to train powered industrial truck operators and evaluate their competence must conduct all training and evaluation.
The OSHA rules state: “Training and evaluation shall be conducted by a person with the knowledge, training and experience to train powered industrial truck operators and evaluate their competence”. This means that any adequately proficient and experienced lift truck operator can become a forklift safety trainer for your company.
This means that OSHA forklift training doesn’t have to come from an expensive 3rd-party training provider, or that you have to spend countless hours and untold budget dollars toward training seminars and special workplace awareness sessions. Known as our “Train the Trainer” program, this specialized forklift training course allows your company to have an in-house expert on-hand, all the time! CertifyMe.net provides all essential forklift certification and forklift training, all at a great price. And best of all, our OSHA forklift certification can be completed at your employees’ convenience.
Outside qualified training organizations can provide evidence that the employee has successfully completed the relevant classroom and practical training. However, each employer must ensure that each powered industrial truck operator is competent to operate a truck safely, as demonstrated by the successful completion of the OSHA forklift training and evaluation.
OSHA forklift training requirements also provide an outline of the topics that must be included in the written, verbal, and practical training. CertifyMe.net has made sure that our affordable program includes all necessary components employees need to successfully and safely operate forklifts. We meet all OSHA requirements, while providing the content we know is both essential and most helpful to aspiring operators, completely accessible online and at your own pace. OSHA never states that operators need to attend an expensive training facility to learn all the essential topics of operating forklifts safely. We’ve made being OSHA-compliant as easy, convenient, and affordable as possible!
GENERAL TRAINING REQUIREMENTS
The new standard requires employers to develop and implement a training program based on the following general principles:
Safe truck operation
• Types of vehicle(s) being used in the workplace
• Hazards of the workplace created by the user of the vehicles
• General safety requirements of the OSHA standard
• The operator’s prior knowledge and skill in operating the vehicle
• The operator’s demonstrated ability to operate a vehicle safely
General requirements for training and evaluation are:
• Formal (lecture, video, interactive computer, etc.) training
• Practical training using demonstrations and exercises
• Employers must certify that each operator has received the training
• Employers must evaluate each operator’s performance at least once every three years
Prior to operating the truck in the workplace, the employer must evaluate the operator’s performance and determine the operator to be competent to operate a powered industrial truck safely. For employees hired before December 1, 1999, training and evaluation must be completed by that date. For employees hired after that date, training must occur before that person is allowed to operate a truck in the workplace.
Refresher training is needed whenever an operator demonstrates a deficiency in the safe operation of the truck, such as:
• The operator is involved in an accident or near-miss incident
• The operator has been observed using the vehicle in an unsafe manner
• An evaluation has determined the need for additional training
• There are workplace changes that can affect vehicle operation
• The operator is assigned to use a different kind of truck
Refresher training is also required at least every three years, even if the operator has not been found operating the forklift unsafely or been involved in an accident.
DEFINITION OF A POWERED INDUSTRIAL TRUCK
Any mobile power-propelled truck used to carry, push, pull, lift, stack or tier materials. Powered industrial trucks can be ridden, or controlled by a walking operator. Earth moving and over the road haulage trucks are not included in the definition. Equipment that was designed to move earth but has been modified to accept forks are also not included.
WHO MUST BE TRAINED?
All persons who will operate a powered industrial truck must be trained and pass an operator evaluation before being allowed to use a vehicle in the workplace.
OSHA states that an employer does not need to retrain an employee in the operation of a powered industrial truck if the employer certifies that the operator has been evaluated and has proven to be competent to operate the truck safely. However, the employer is fully responsible for documentation certifying that the required training and evaluation has taken place for all truck operators.
The operator would need additional training in those elements where his or her performance indicates the need for further training and for new types of equipment and areas of operation.
TEMPORARY EMPLOYEES
OSHA has issued several letters of interpretations on the subject of training of temporary employees. Basically, there is a shared responsibility for assuring employees are adequately trained. The responsibility for providing training should be spelled out in the contractual agreement between the two parties. The temporary agency or the contracting employer may conduct the training and evaluation of operators from a temporary agency as required by the standard; however, the host employer (or other employer who enters into a contract with the temporary agency) must provide site-specific information and training on the use of the particular types of trucks and workplace-related topics that are present in the workplace.
DOCUMENTATION REQUIREMENTS
The OSHA standard requires that the employer certify that each operator has received the training and has been evaluated. The written certification record must include the name of the operator, the date of the training, the date of the evaluation, and the identity of the person(s) performing the training or evaluation.
Employers who evaluate the operator’ s performance more frequently than every three years may retain the most recent certification record; otherwise, certification records must be maintained for three years.
ADDITIONAL OSHA INFORMATION
For more information, contact your local or Regional OSHA office (listed in the telephone directory under United States Government – Department of Labor – Occupational Safety and Health Administration).
OSHA also has a Home Page on the Internet. The address is: http://www.osha.gov/
COMMITMENT
The Power of Responsibility
We embrace our responsibilities.
Individually and collectively we make meaningful commitments—first to each other, and then to those with whom we work, live and serve. We understand and focus on the needs of our customers. We are global citizens and responsible members of our communities who are dedicated to safety, care for our environment and manage our business ethically. We know it is both our duty and our honor to carry the IFI Industrial Forklift heritage forward.
We put Commitment in action when…
We Protect the Health and Safety of Others and Ourselves
As a company, we strive to contribute toward a good environment in which all people can work safely and live healthy, productive lives, now and in the future. We actively promote the health and safety of everyone on our property with policies and practical programs that help individuals safeguard themselves and their co-workers. As employees, we put safety first by creating a work environment to protect the health and safety of others and ourselves. We actively promote safe practices throughout our value chain—from suppliers to end users. We are committed to providing our customers with products and services that are safe and reliable in the marketplace.
We Support Environmental Responsibility through Sustainable Development
We strive to create stockholder value by providing customers with solutions that improve the sustainability of their operations. We leverage technology and innovation to increase our efficiency and productivity while reducing environmental impact. We develop new business opportunities that help our customers, dealers, distributors and suppliers do the same. Our products and services will meet or exceed applicable regulations and standards wherever they are initially sold. We lead industry and community initiatives that share our commitment to making sustainable progress possible.
We Take Personal Responsibility
We are committed to the success of IFI Industrial Forklift. We are each personally accountable for meeting both individual and shared goals. We demonstrate leadership by holding ourselves individually responsible for enhancing value.
We Protect Our Hard Assets, Our Brands and Our Other Intellectual Property
We go to extraordinary lengths to preserve, protect and responsibly use all of our assets. This includes tangible as well as intangible assets, such as our brands, technology, business information and intellectual capital. We will not make unauthorized disclosure of trade secrets or other sensitive information belonging to the company, our customers, dealers or suppliers—either during employment by our company or thereafter. When sharing company information with others, we ensure appropriate controls are in place to protect our interests. While we may hire individuals who have knowledge and experience in various technical areas, we do not employ people as a means of gaining access to trade secrets and sensitive information of others. We have a personal responsibility to use every appropriate means to safeguard our company’s assets from loss, theft, damage or misuse.
We Safeguard Our Confidential Information
We consider every piece of information we own an asset. Some of it we share with others through advertising, product documentation, news releases and public financial reporting. Everything else—including trade secrets, confidential financial information, new product or service development plans and other sensitive corporate and personal information—we protect through careful attention to Information Protection Guidelines and interpersonal communication, appropriate management of Corporate Records, the secure use of all communications media and, where applicable, legally enforceable agreements.
We Use Electronic Communications Technology Responsibly and Professionally
Electronic communication technology plays a vital role in how we conduct our business every day. Access to the Internet and use of IFI Industrial Forklift Intranet systems, e-mail, telephones, fax machines and mobile devices are important. The company’s technology is maintained for legitimate business activities by authorized individuals, and to support a positive, professional business climate. As employees, we are expected to use such technology in a responsible and professional manner consistent with the Code and other company policies.
We Recognize and Respect Personal Privacy
We recognize and respect the personal information privacy interest of individuals. We collect and process only relevant, accurate information needed or appropriate for business purposes, and do so only by lawful and fair means. We appropriately safeguard the security and confidentiality of company records containing personal information whether those records are held by IFI Industrial Forklift and limit access to such information only to those who have a legitimate business need for it when permitted by law.
We Are Pro-Active Members of Our Communities
As individuals and as a company, we contribute significant time and resources to promoting the health, welfare and economic stability of our communities. We encourage all employees to participate in community activities that promote the common good. We believe that our success should also contribute to the quality of life in, and the prosperity and sustainability of, communities where we work and live.
We Make Responsible Ownership and Investment Decisions
IFI Industrial Forklift investments must be compatible with social and economic priorities, local laws, customs and traditions of the countries where we do business. In all cases, our conduct should promote acceptance and respect for our company. We also expect that our host countries will recognize our need for stability, growth and business success, and that they will honor their agreements, including those relating to rights and properties of citizens of other nations.
We Participate in Public Matters in an Appropriate Manner
Our employees should feel free to participate in public matters and political processes according to their individual beliefs and citizenship rights. Where we participate as individuals in public matters or the political process we must be mindful that such activity is done in our individual capacity as private citizens and not on behalf of our company, and we must make this clear to all involved. The company engages in public policy issues vital to IFI Industrial Forklift success and supports committees aimed at encouraging political contributions by individuals and, from time to time—with the approval of the Chairman—may make political contributions as laws allow.
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MISSION AND VISSION
To set standard for excellence in service through total commitment to quality in people and customer service.
Exceptional customer service involves exceeding customer expectations, where the standards and level of service received exceed what the customer could reasonably define as normal or expected.
It’s okay to break the rules from time to time to help customers in desperate circumstances, Our service quality shouldn’t always be dictated by company rules.
Integrity.
Excellence.
Teamwork.
Commitment.
The words in this Code of Conduct define us. Despite our differences, culture, language and business—we are one in our Business, one company united by these common principles and a shared commitment to the highest standards of conduct. While we conduct our business within the framework of applicable laws and regulations, for us, compliance with the law is not enough. We strive for more than that. Through our Code of Conduct, we envision a work environment all can take pride in, a company others respect and admire and a world made better by our actions. Together, we are laying the foundation for the values-based culture that will carry us forward to even higher levels of success. Together, we are upholding the reputation of one of the best companies—and strengthening it for tomorrow. This Code of Conduct applies to the daily activities of employees of IFI Industrial Forklift, Inc. Each of us is personally responsible to read the Code of Conduct, understand what it means and apply it consistently. Those in our company who lead others hold a special position of responsibility to set the example of what it means to fallow our Integrity, Excellence, Teamwork and Commitment.
Integrity is the foundation of what we do
Is the foundation of all we do? It is a constant. Those with whom we work, live and serve can rely on us. We align our actions with our words and deliver what we promise. We build and strengthen our reputation through trust. We do not improperly influence others or let them improperly influence us. We are respectful and behave in an open and honest manner. In short, the reputation of our company reflects the ethical performance of the people who work here.
We put Integrity in action when…
We are honest and act with integrity
We hold ourselves to the highest standard of integrity and ethical behavior. We tell the truth. We promise only what we can reasonably expect to deliver. We strive to keep our commitments. Our company’s, customers, dealers, distributors, those with whom we do business and our fellow employees must be able to trust what we say and to believe that we will always keep our word.
We Avoid and Manage Conflicts and Potential Conflicts of Interest
We must not engage in activities that create, or even appear to create, conflict between our personal interests and the interests of the company. These situations arise where a personal interest or family or other relationship makes it difficult for an individual to represent the company fully and fairly. Conflicts of interest can arise in any part of operations. The most serious conflicts of interest usually arise where an employee or former employee has authority to spend the company’s money, has authority to hire or engage a person outside the company or has information that could be valuable to a person outside the company. A conflict of interest or the appearance of a conflict of interest very often arises when an employee is offered a gift, favor or entertainment. While some of this activity is part of a normal business relationship, we do not accept gifts, favors that have a value greater than we could reasonably reciprocate or that obligate or appear to obligate us to act in any way contrary to the law, of IFI Industrial Forklift, Inc. Business interests or our ethical business practices.
We compete fairly
We believe that fair competition is fundamental to free enterprise. We observe antitrust and competition laws where we do business. In relationships with competitors, dealers, distributors, suppliers and customers, we avoid arrangements that restrict our ability to compete with others. We are not involved in any arrangements, understandings or agreements with competitors affecting prices, terms upon which products are sold, or the number and type of products manufactured or sold. We follow applicable import and export control laws when conducting business.
We Ensure Accuracy and Completeness of our Financial Reports and Accounting Records
Investors, creditors and others have a legitimate interest in our company’s financial and accounting information. The integrity of IFI Industrial Forklift, Inc. financial reports and accounting records is based on validity, accuracy, completeness, timeliness and understandability of basic information supporting entries to the company’s books of account. We will ensure every accounting or financial entry accurately reflects what is described by the supporting information. We expect employees involved in creating, processing or recording such information to be personally responsible for its integrity. The same standards of integrity that apply to external financial reporting also apply to the financial statements that are used as internal management tools.
We Are Fair, Honest and Open in Our Communications
We communicate with each other in a respectful, fair, honest and open manner. We keep investors, creditors, employees, dealers, distributors, suppliers and the general public informed on a timely basis through the public release of relevant and understandable financial and other information about our company. In releasing information about IFI Industrial Forklift, Inc. , we make every effort to ensure that full disclosure is made to everyone without preference or favoritism to any individual or group. We respond to public inquiries—including those from the news media, governments and others— with prompt, courteous, honest answers through members of our executive leadership and employees who are authorized to speak publicly on behalf of IFI Industrial Forklift Inc.
We Handle “Inside Information” Appropriately and Lawfully
Inside information may be defined as information about a company not known to the public. Such information—certain financial data, technical materials and future plans for example—may have significant value to others and therefore must be kept strictly confidential. Anyone who has “material” inside information about our company must not use it for personal gain or provide it to others. Information is “material” if an investor would consider it important in making an investment in our company or in another organization. A IFI Industrial Forklift employee who has undisclosed information about a supplier, customer or competitor should not trade in that company’s stock, nor should an employee advise others to do so. We expect all employees, their families and others whose relationships with IFI Industrial Forklift give them access to such information to comply with these principles.
We Refuse to Make Improper Payments.
In dealing with public officials, other corporations and private citizens, we firmly adhere to ethical business practices. We will not seek to influence others, either directly or indirectly, by paying bribes or kickbacks, or by any other measure that is unethical or that will tarnish our reputation for honesty and integrity. Even the appearance of such conduct must be avoided
MISSION STATEMENT
To set standard for excellence in service through total commitment to quality in people and customer service.
GOALS
To be the recognized industry leader, through total commitment to customer service, by maintaining our uncompromising integrity, in the support and development of our people.
STRATEGY
To continually improve the quality of our service and the way we do business in order to meet customer expectations.
CULTURE
Appearance
Professionalism is at core of our identity.
Attitude
A passionate, caring and winning attitude.
Confidence
We must believe to achieve.
Excellence
Doing not just what’s expected, but doing the best that’s physically possible.
Safety
We are dedicated to provide a safe environment.
People
People are our greatest asset. We will listen to and respect ideas from everyone and will involve our people in the decision making process that effects the workplace.
Sense of humor
Life’s is too short not to enjoy the work we do and the people we work with.
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Row 3 | Pulvinar sed | Tincidunt sit amet | Massa | Dolor sit amet | Consectetuer adipiscing |
Row 4 | Vivamus turpis metus | Feugiat sit amet | Class aptent | Ad litora torquent | Nullam nec odio |
Row 5 | Massa | Dolor sit amet | Tincidunt sit amet | Pulvinar sed | Consectetuer adipiscing |
EXCELLENCE
The Power of Quality
We set and achieve ambitious goals. The quality of our products and services reflects the power and heritage of IFI Industrial Forklift—the pride we take in what we do and what we make possible. We are passionate about people, process, and product and service excellence. We are determined to serve our customers through innovation, continuous improvement, an intense focus on customer needs and a dedication to meet those needs with a sense of urgency. For us, Excellence is not only a value; it is a discipline and a means for making the world a better place.
We put Excellence in action when…
We Accept Nothing but the Best Quality in Our Products and Services
We are dedicated to quality and take personal pride in all the products and services we provide. Our acute focus on the needs of our customers continuously drives us to improve quality through continues improvements, our continued success depends on exceeding the expectations of our customers and standing behind everything we do.
We Focus on Delivering the Highest Value to Our Customers, Always with a Sense of Urgency
We are driven to meet the needs of our customers. We have built a reputation for excellence by listening to our customers, understanding their needs and challenges, and delivering products, services and solutions that help them succeed. Our customers expect the best from IFI Industrial Forklift, Inc., and each of us must ensure that our individual decisions and actions contribute to a positive perception of the company, enhance our customers’ satisfaction and promote their loyalty. To do so, we act with a sense of urgency to deliver the highest possible value in the products and services we provide. Our commitment to quality, the Guiding Principles of our company Production System and continuous improvement make that possible.
We Establish a Work Environment That Supports Excellence
IFI Industrial Forklift employees expect our work environment to promote personal achievement, continual learning and a feeling of self-worth. Employees have the right to express their good-faith opinions about how we can improve our own performance and the performance of the company. We actively listen, respond, encourage teamwork and make decisions based on facts and data.
We Select, Place and Evaluate Employees Based on their Qualifications and Performance
IFI Industrial Forklift selects, places, evaluates and rewards employees based on their personal qualifications, skills for the job, demonstrated performance and the contributions they make to IFI Industrial Forklift.
We Provide Employees with Opportunities to Develop
We ask employees to give their best efforts, learn from their successes and setbacks and pursue opportunities to improve their performance on their own initiative, as well as through continual learning programs offered by the company. We encourage self-development and will assist employees in mastering their current jobs and improving their job skills. We are committed to assuring opportunities for all employees to develop their abilities and contribute to IFI Industrial Forklift success.
We see risk as something to be managed, and as potential opportunity
Because we realize that business and risk are inseparable, we proactively identify, assess and manage risks that have the most potential to impact our business. For us, managing risk also involves looking for opportunities for potential competitive advantage.
We take an “Enterprise Point of View”
Taking an “enterprise point of view” means promoting the best interests of our company as a whole. Entrepreneurial thinking in our local business units is critical to our business success. We strive to ensure enterprise decisions do not put our local business units at a competitive disadvantage.